Introduction
The solution was envisioned as a central repository and hotel reservation management system for all aspects of guest stays, including reservations for personal retreats, events, day use and massages, cabin cleaning and maintenance, guest satisfaction and feedback, and all financial transactions of the business. The system was originally designed for in-house use by Office Team and Events Team expert users, with the ultimate goal of presenting a simple user interface for our guests to use for making their own hotel reservations online.
- Ruby on Rails
- JavaScript
- JQuery
- Migration
- Software Testing
- Support & Maintenance
Business Problem
It was an application that was built on an older version of Ruby which no longer supported a good user interface. Guests used to call the resort-admin to book rooms and it was getting tiresome to manually check the availability every time and then make a reservation. Events were managed on paper and payments were also made offline, which only added to the formalities involved in the experience at the resort.
Solution
- We developed the solution which helps the office staff to make a reservation, allocate lodgings, fill up guest details, check the status of lodging and accept payments via various payment options and generate various reports and display analytics.
- We improved the performance of the existing back-office application which can now handle a larger number of requests from users.
- Payment integration was done in the workflow to simplify the processes of paying online for a reservation and reduce the paperwork.
Features
Have a look at the top features that our developers incorporated into the solution.
Robust Reporting System
The reporting systems generates reports that enable the client to track and respond to the latest trends in the business and make insightful decisions.
Simple User Interface
The ultimate goal was to make a simple and intuitive user interface which enabled the guests to easily make an online reservation for them.
Powerful Functionalities
We added numerous features for a better experience like locking lodging, configurable time period, temporary reservation management, and many more.
Workload Reduction
The new guest interface of the application reduced the workload on office staff and was built using the latest version of Ruby and Rails.
What Clients Say
We have worked with three different development teams over the last 11 years. By far our most successful relationship has been with the BoTree team. Part of the reason for this is that, to put it bluntly, we know better. We now have a thorough understanding of Agile development practices and can set realistic expectations and budgets. We also have a far more mature understanding of the developer-client relationship. However, a large part of our recent successes must also be attributed to the skills and acumen of the BoTree team.
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